Digital Light & Color
Picture Window
Color Mechanic
Profile Mechanic v 1.0
Color Mechanic Troubleshooting
General Information

How can I tell what version and serial number I have?

When you run Color Mechanic or Color Mechanic Pro, it displays its version in the title bar of the Color Mechanic dialog box. If you have the standard version, it will say Color Mechanic ; if you have the pro version it will say Color Mechanic Pro . Following this is the version number -- the major version number followed by a period followed by the minor version number and an optional letter indicating a maintenance release (e.g 1.1a ). Following the version number is Eval if you have not yet entered a serial number or your serial number (or Beta for beta releases). A serial number is a sequence of 12 upper case letters.

How do I install an update?

To install a new version of Color Mechanic, just download the latest version from our web and replace your current version with the new version. The new version will continue to work with your existing serial number.

Serial number must be continually reentered. (Mac only)

The serial number is stored in a file named "ColorMechanic Prefs" in / Users/UserName/Library/Preferences/Digital Light & Color" where "UserName" is the user's login name. Either the file or the "Digital Light & Color" folder could be corrupted, or locked, or have some sort of messed up privileges. Verify that the folder and file exist and that write access is enabled. Then delete the file. Color Mechanic will recreate a new uncorrupted file on the next run, after you again enter the serial number.

Usage Notes

Why can't I use Color Mechanic to change black to another color?

Color Mechanic selects colors to change based on their hue and saturation. The hue and saturation of black are undefined since all colors look black when you make them dark enough. If you need to change black to some other color, try using Photoshop's Levels command to lighten the shadows before using Color Mechanic.

I'm having problems changing very pale colors.

By default, Color Mechanic sets control points at each of the six vertices of the color hexagon and a seventh one at its center. It uses these control points to lock down pure primary and secondary colors and neutrals. If you want to modify a color that is close to the default neutral control point at the center of the color hexagon, you may find that not all the colors you want to change are being modified since neutrals are locked down. To fix this problem you need to delete the default control point in the center of the color hexagon. The easiest way to do this is to right-click (PC) or option-click (Mac) on the control point you want to delete and then select Delete Control Point from the pop-up menu.

Mac OS/X Issues

Transferring your serial number from OS9 to OSX.

When you install the latest 1.1a release of Color Mechanic under OSX, it may fail to recognize the serial number you entered under OS9. You can simply re-enter the serial number if you know what it is. If you didn't record your serial number, here is how to transfer your serial number from OS9 to OSX. In any case, it is a good idea to record your serial number (it is displayed in the title bar of the Color Mechanic dialog box)  in case you need to re-install Color Mechanic at a later date.

The file containing the serial number is named ColorMechanic Prefs and is always in a folder named Digital Light & Color which is in turn within the Preferences folder for the system. Your goal is to create the Digital Light & Color folder in the new Preferences folder if it does not already exist and then copy the ColorMechanic Prefs file from the Digital Light & Color folder in the old Preferences folder to the Digital Light & Color folder in the new Preferences folder.

In OS9, the Preferences folder is inside the system folder which is usually named System Folder . In OSX, the Preferences folder is inside (OSXVol):Users:(user name):Library , where (OSXVol) is the name of the volume containing your OSX system, and (user name) is your user logon name. An easy way to find existing serial numbers is to search the system for files named ColorMechanic Prefs . An easy way to find all preferences folders is to search the system for folders named Preferences.

Make sure you copy (not move) the Digital Light & Color folder from OS9 to OSX or else the OS9 version of Color Mechanic will forget its serial number. To copy, hold down the Opt key while dragging the folder.