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Crashing
Posted: April 21st, 2021, 7:12 pm
by Inaka01
Since the last Windows 10 update Picture Window Pro 8 is crashing. It seems to happen most when I try to use the brightness curve or make a new mask. At the moment the program is pretty much unusable.
Re: Crashing
Posted: April 21st, 2021, 7:24 pm
by jsachs
I always install the latest Windows updates here and have not seen this problem. Sloppy Windows updates from Microsoft have lately been causing a lot of problems on certain PCs.
Anyone else having this problem?
Re: Crashing
Posted: April 21st, 2021, 9:05 pm
by MarkT
Latest updates, Win 10 Pro 20H2 19042.928. PWP 8.210. No crashes performing many different transformations.
Re: Crashing
Posted: April 22nd, 2021, 5:15 am
by Inaka01
Full details: Windows 10 Home 64 bit OS build 20H2 1904.928. PW 8.0.208
Re: Crashing
Posted: April 22nd, 2021, 6:14 am
by jsachs
Have you tried uninstalling PWP 8 and downloading and installing the latest version? It sounds like possibly part of the program has gotten corrupted or that your last download may have had errors. Other possibilities are display driver problems or some other change you recently made to your computer.
Does the problem only happen with large files? Does is always crash at the same time when repeating the same operation?